Frequently Ask Question

What makes your jewelry “intimate”?

Our collection is designed to celebrate personal connections and self-expression. From custom name necklaces to couple bands and body jewelry, each piece is crafted to complement individuality and intimacy.

What materials do you use for your jewelry?

We use high-quality materials such as 925 sterling silver, 14K/18K gold plating, stainless steel, and hypoallergenic alloys to ensure durability, comfort, and a luxurious feel against your skin.

Is your jewelry safe for sensitive skin?

Yes! All our pieces are nickel-free and hypoallergenic, making them safe for everyday wear, even on sensitive skin.

Can I personalize or engrave my jewelry?

Absolutely! Many of our items can be customized with initials, names, dates, or messages. Look for the “Personalize It” option on the product page.

How should I care for my jewelry?

Avoid direct contact with perfumes, lotions, and water. Store your pieces in a dry place and clean gently with a soft cloth to maintain their shine.

Do you offer discreet packaging?

Yes, we respect your privacy. All intimate jewelry orders are shipped in plain, unbranded packaging to ensure discretion.

What are your shipping options and delivery times?

We offer standard, express, and international shipping. Delivery usually takes 3–7 business days, depending on your location. All orders come with a tracking number.

Can I return or exchange my jewelry?

We accept returns or exchanges within 14 days of delivery for unworn items in original packaging. Custom or engraved items are non-returnable unless defective.

Do you offer gift wrapping or notes?

Yes! You can choose gift wrapping and add a personal message at checkout — perfect for surprises, anniversaries, or romantic gifts.

How can I contact customer support?


Our support team is available 24/7 via email or live chat. You can reach us at info@amezaa.com.com for quick assistance.